Thinking of buying a PMS for your dental practice? Know these important tips before you buy!

by | September 15, 2019

After spending time researching your options, you have now decided that buying a dental practice management software is the best solution for your practice. We couldn’t agree more!  

But, choosing the right dental practice management software for you can be a daunting task.

How do you choose your dental practice management software with so many options?

How do you figure out the best options for your budget that meets your practice’s requirements?

We have narrowed down a few tips for getting started. Keep reading to feel more confident in your choice of a dental practice management software for your practice.

1. Draft a pivotal functions list and features for your practice

This list will be very useful. Rather than changing your needs to make the platform work, making this key list beforehand will help you narrow down your options to a solution that works for your needs. 

Think through all the requirements for your practice: 

  • If you could have a dental practice management system that did ANYTHING, what would it do? 
  • How would it fit into your practice’s workflow? 
  • What would it look like? 

Just don’t hold back, make that PMS ideal for you. Once you have that list, you can look through and categorize each feature as a must-have or a would-be-nice.

2. Get input from your employees/staff

They won’t have the final say, but many individuals in your office will be interacting with the platform on a daily basis. It’s worth having them weigh-in from the beginning to get a feel for their needs and workflow before you invest. This will not only help you find the right solution, but it will also help with employee buy-in if you’re migrating from another PMS. 

3. Sign up for trials and walk-throughs for PMS you’re considering

Gather as much as information as you can before you jump in. This means you should talk to the company’s representatives clearly. This will give you a really good idea if this is a company you want to do business with. Most of the PMS systems will offer free trials or limited features for free, and many will also offer a free demo.

4. Talk to others to see what they’re using

This is a really good way to discover the ins and outs of a PMS system from someone who’s used it longer than the trial! Read reviews, find other dentists, and ask specific questions. It’s impossible to get neutral information from a vendor, so these reviews and testimonials can be a wealth of information before you purchase a PMS for your dental practice.

5. Check out the support and documentation

What kind of help do they have available? 

What will happen if you have a problem?

Is there a feature video library? 

Do they have a website? 

FAQ? 

Someone you can call? 

The bottom-line? Find out as much as possible before you buy, so you can know exactly what to do if the need arises.

Why should you take this information under serious consideration? Because you are investing in a complete dental practice management system, not just a widget. So, take your time to make a good decision before buying a dental practice management software.

In summary, we hope these five tips will help you make the right decision for your dental practice management software. Make sure that the PMS works for you and your practice and offers you a great solution that will maximize your patient retention and ROI.

Once you’ve found the right PMS for you, we can help you with any needed integrations for it or your existing PMS system. We also have custom software solutions for your practice, so feel free to get in touch with us.

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